Accommodations
- All room categories include
- Air-conditioning
- Bathroom amenities
- Coffee Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Satellite Television
- Telephone
- Wi-Fi
Child Policy
• Kids (0-12 yrs.) Stay, Play and Eat FREE when sharing a room with 2 adults
• Teens (13-17 yrs.) pay special rates when sharing a room with 2 adults
Smile Resorts™
• Up to 2 kids (2-12 years old) Stay, Play and Eat FREE – every night of the year!
• Exclusive deals for teens (13-17 years old) – every night of the year!
• No single parent supplement fee – every night of the year!
• SMILE Kids Club program
• Shaded playground or play area
• Kids pool (many with shaded areas)
• Each guest’s beach towels are in the room upon arrival
• A 1 litre bottle of water is replaced in your room each day
Diamond Club™ Inclusions
For Bookings previously booked prior to October 31, 2024, for travel November 01, 2024 – October 31, 2025
• Personalized check in
• VIP Welcome Cocktail
• Distinctive bracelet
• Early Check in and Late Check out (Subject to availability)
• Exclusive beach area with waiter service
• Concierge service at the Lobby
• Premium amenities in room
• 20% discount on Spa Treatments
• 20% discount on Laundry Service
• Exclusive lunch at à la carte restaurant
• Mini-bar (restocked daily with water, beer and soft drinks)
• One dinner show per week
Premium Inclusions
Available for booking as of November 1, 2024 onwards
• Welcome Experience (refreshing towel services, Welcome cocktail resorts tours and distinctive bracelet)
• Personalized check in at private area
• Lounge or private salon
• Mini snacks in private lounge
• Beach-pool towels in the room
• Beach / Pool exclusive area with delivery of fruit assortments and tropical cocktail
• Towel service in private beach or pool area
• Exclusive Dinner (one per week outside restaurants with music show
• Management Cocktail (Tapas and beverages) once per week in Special place
• Preference reservation at a la carta restaurant (prior confirmation with the Butler upon arrival)
• Premium drinks are available at select bars
• Breakfast in a la carte restaurants
• Lunch in a la carte restaurants
• Minibar re-stocked daily
• Concierge service in the lobby from 8:00 am to 5:00 pm
• Exclusive cocktail activity on the beach or private area
• Priority in reservations for extra activities (golf, diving, beauty salon, spa, nautical activities and sports fields) according to hotel facilities
• Wellness Package (30% discount on SPA and beauty treatments)
• Early Check in (subject to availability)
• Late Check-out free (subject to availability
• Preferential rooms
• Discount of 20 % in laundry services.
• Exclusive Butler Service from 8.00 am to 10.00pm
• Coordination of cleaning schedule through the Butler Service For more information please contact the directly the resort.
Complimentary Bachelor/Bachelorette Package
Only valid under the following conditions:
Minimum 12 guests staying 6 nights accommodations or 10 guests staying 12 nights accommodation or package is available for $375 USD.
One choice designed for groups with the opportunity to enjoy with friends and family all together before the traditional ceremony.
Requires Conditions:
• Apply for groups
Inclusions:
• On-site coordinator professional service
• VIP status & room amenities for the couple
• Personalized Check-In and Welcome Cocktail for the group
• Private location for one day including entertainment (Beach or Swimming pool area (On request, according to the group preference)
• Choice of one activity: yoga, cocktail lesson, wine, or rum tasting
• One semi-private dinner for up to 25 guests arranged by the resort groups coordinator
• 30% discount on SPA services including the Hotel extras for all group (where applicable)
• Farewell Cocktail
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands House wine with meals)
Bellini Bar
Hours : 24 hours
Amenities : Lobby bar
Rumba Bar
Location : Next to restaurant
Hours : 18:00-23:00
Splash Pool Bar
Location : Main pool
Hours : 10:00-17:00
Amenities : Pool bar
Bubbles Bar
Location : Family Pool
Hours : 10:00-17:00
Waves Beach Bar
Location : Beach
Hours : 10:00-17:00
Memories Fun Club
Location : Next to restaurant
AdditionalComments : Teen Club, Desserts & Ice Cream, Games Room
Hours : 15:00-22:00
Restaurant
Flavors
Cuisine : International
Style : Buffet
BreakfastHours : 07:30-10:30
LunchHours : 12:30-15:00
DinnerHours : 18:30-22:00
Amenities : Air-conditioning
Nagano
Cuisine : Asian and Japanese
Style : À la carte
DinnerHours : 18:30-22:30
Bella Cucina
Cuisine : Italian
Style : À la carte
DinnerHours : 18:30-22:30
La Creole
Cuisine : Creole
Style : À la carte
DinnerHours : 18:30-22:30
Le Gourmet
Cuisine : International
Style : À la carte
Location : Family Section
DinnerHours : 18:30-22:30
El Ranchon
Style : Snack Bar
Amenities : Open 24 hours
Mojitos
Style : Snack Bar/Grill
AdditionalComments : Hours: 11:00-17:00